• Matching couple designs

  • Personal gift

  • Quality embroidery that lasts

FAQs

How long will my order take?

Due to our products all being personalised and uniquely custom made for each customer, and being a small business, we aim to ship with 14 days of purchase.

How to choose the right size?

All size dimensions and how to measure them can be found here:
/pages/size-quide

Is it possible to return an order?

We have a No returns or exchanges policy as all items are custom made or personalised to your requirements, so please double check your specs, and also double check sizing using the measurement guide provided to ensure correct fit prior to purchase.

Please bare this in mind prior to placing your order. We cannot guarantee changes once orders are placed.

Every order is custom made and therefore final. We do not offer any refunds after you purchase. Please take time and consideration before placing your order.

How to take care of clothes?

Clothes can be washed at 30-40 degrees, ironed at a low temperature and we do not recommend putting them in the dryer.

How does it work when I want to embroider my photo or custom design?

You choose any product where you can upload your own photo, fill in all other parameters, upload your photo and complete the order.
After a few days after payment is received and when the design is ready, we will send you the finished design to your email. After your approval, we will embroider the photo and send the order to you.
Should you decide that you would like to embroider a different photo than the one you uploaded in your order, this is only possible after paying an additional fee for the new design.

If you want a custom design, you can find all the information here: https://aris-customwear.com/cs/products/custom-order

Or you can contact us on Instagram.